Aged Care
1. How do I access aged care services?
To access aged care services, you need to go through the My Aged Care system, which involves an assessment by the Aged Care Assessment Team (ACAT/ACAS) to determine your eligibility and the level of care you need.
2. How much will aged care services cost?
The cost of aged care services varies depending on your financial situation and the type of care required. There may be fees for assessments, care services, and accommodation. The government subsidizes some services, but individuals may be required to contribute based on their income and assets.
3. What is a Home Care Package?
A Home Care Package provides government-funded support for older individuals to receive care and services in their own homes. The package is tailored to the individual’s needs and can cover services like personal care, domestic assistance, and nursing.
4. What is Residential Aged Care?
Residential Aged Care, also known as nursing homes, provides 24-hour care and accommodation for older individuals who are no longer able to live independently at home. This option is suitable for those with higher care needs.
5. Can I stay in my own home while receiving aged care services? es?
Yes, many aged care services are designed to support older individuals to remain in their own homes. Home care services can be arranged to assist with daily living tasks and support needs.
6. How do I find a suitable aged care facility or provider?
You can search for aged care facilities and providers on the My Aged Care website. It’s essential to visit the facilities in person and talk to staff and residents to determine if it’s the right fit for your needs.
7. What is respite care, and when is it needed?
Respite care provides short-term care for older individuals, allowing their regular caregivers (usually family members) to take a break or attend to other responsibilities. It is beneficial for both the caregiver and the person receiving care.
8. What are the options for dementia care?
There are specialized aged care facilities and home care providers that offer dementia-specific care, tailored to the unique needs of individuals with dementia.
9. What rights and protections do I have as an aged care recipient?
Aged care recipients have various rights and protections under the Aged Care Quality and Safety Commission. These rights include the right to be treated with dignity and respect, to make decisions about their care, and to be informed about their care plan and fees.
NDIS
1. Who is eligible for the NDIS?
To be eligible for the NDIS, an individual must be under 65 years of age, an Australian citizen, permanent resident, or a Protected Special Category Visa holder, and have a permanent and significant disability that affects their ability to participate in everyday activities.
2. How do I apply for the NDIS?
To apply for the NDIS, you need to contact the National Disability Insurance Agency (NDIA) and request an access request form. You’ll then need to provide information about your disability, functional limitations, and the impact on your daily life.
3. What types of supports and services does the NDIS fund?
The NDIS funds a wide range of supports and services, including but not limited to assistive technology, personal care, community access, therapies, home modifications, and support coordination.
4. What is an NDIS plan?
An NDIS plan is a personalized document that outlines the supports and services funded by the NDIS to help you achieve your goals. It includes your goals, budget, and the specific supports you can access.
5. How are NDIS funding decisions made?
The NDIS makes funding decisions based on the information provided in your access request form, assessments, and discussions about your goals and support needs.
6. Can I choose my NDIS providers?
Yes, as an NDIS participant, you have the choice and control to select your preferred service providers. This allows you to choose providers who best meet your needs and align with your goals.
7. What is the role of a support coordinator?
A support coordinator assists NDIS participants in navigating the system, finding and connecting with service providers, managing their plan budgets, and ensuring their supports are in place.
8. Can my NDIS plan be reviewed or changed?
Yes, NDIS plans are reviewed periodically to ensure they continue to meet your needs and goals. You can request a plan review at any time if your circumstances change significantly.
9. What happens if I'm not happy with my NDIS plan or services?
If you are not satisfied with your NDIS plan or the services provided, you can contact the NDIA to discuss your concerns and request a plan review. You can also access advocacy services for additional support.
10. Can I take my NDIS plan with me if I move to a different area?
Yes, NDIS plans are portable, meaning they can be used in any location covered by the NDIS, regardless of where the plan was initially approved.